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How to Filter your Inbox

K
Written by Kimberly Marie Atilano
Updated over 2 years ago

On your Inbox tab, you can find a Filter button displayed:

We have 3 Group Filters: All Contacts, All Texting Numbers, All Locations

  1. All Contacts

    • This shows all the contacts that messaged you and your colleagues and those you messaged.

    • This also includes the contacts who texted your Apply by Text chatbot.

    • Checking this box will also check all the boxes displayed below (Texting Numbers and Locations)

  2. All Texting Numbers

    • This shows all your and your colleagues' conversations.

    • Your colleague/s' names will be displayed and you can select and filter their conversations

    • Checking this box will also check all the boxes under Texting Numbers below

  3. All Locations

    • This shows all your locations if you have any. If none, it will only show "HQ".

    • You can select a location to display all the contacts from that location.

    • Checking this box will also check all the boxes under Texting Numbers below

You can select directly from the box below.

You can select one or more.
Click on the Search button to filter your inbox accordingly.

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